Terms of Use

1. Arrival / Departure

Departure times also apply to individually agreed weekdays. Departure must take place no later than 10:00 a.m. on the day of departure. If the departure time is exceeded by more than 30 minutes, an additional overnight stay will be charged. Other arrival and departure times can be agreed individually with the landlord. If the tenant does not show up by 10 p.m. on the day of arrival, the contract is considered terminated after 48 hours without notification to the landlord. The landlord or his representative can then freely dispose of the property. There will generally not be a (proportionate) refund of the rent due to early departure.

2. Special requests and additional agreements
are fundamentally possible. They require written confirmation from the landlord. For pets, type and size must be stated.

3. Payment

The rental agreement becomes valid upon receipt of the deposit on the landlord's account. The deposit of 30% of the rental amount is due within fourteen days of receipt of the booking documents. After the deposit has been made, payment of the remaining amount is due 30 days before departure. If the payment deadlines are not met, the landlord can withdraw from the contract. Non-payment is considered a withdrawal and entitles you to re-rental. Additional costs for water, parking space and waste are not charged.

4. Withdrawal

You can withdraw from the contract at any time. The withdrawal must be made in writing. In the event of withdrawal, you are obliged to compensate us for the damage caused to us:

  • No compensation from the day the booking is confirmed by the landlord until the 12.st day before the start of the rental period
  • from the 120th day to the 61st day before the start of the rental amount of the deposit
  • from the 60th day to the 30th day before the start of the rental period 50% of the total price
  • from the 30th day to the 8th day before the start of the rental period 80% of the total price

If you cancel less than eight days before the start of the rental, the full travel price must be paid. The date of receipt of your cancellation message counts. Amounts already paid will be offset. You can provide a replacement person who will enter into your contract under the stated conditions. A written notification is sufficient.

5. Obligations of the tenant

The tenant undertakes to treat the rented items (holiday accommodation, inventory and outdoor facilities) with care. If damage to the holiday accommodation and/or its inventory occurs during the rental agreement, the tenant is obliged to report this to the landlord immediately. Defects and damage discovered upon arrival must be reported to the landlord immediately, otherwise the tenant will be liable for this damage. A reasonable period of time must be allowed to rectify damages and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints that are only received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation. In the event of any service disruptions occurring, the tenant is obliged to do everything reasonable within the scope of his legal obligation to help resolve the disruption and to minimize any damage that may arise. On the day of departure, the tenant must remove personal belongings, dispose of household waste in the designated containers, and store dishes in the kitchen cupboards, clean and washed.

6. Data protection

The tenant agrees that necessary personal data will be stored, changed and/or deleted as part of the contract concluded with him. All personal data is treated with absolute confidentiality.

7. Liability

The tender was created to the best of our knowledge. We are not liable for any influence on the rental property due to force majeure, normal power and water outages or storms. Likewise, no liability is accepted if unforeseeable or unavoidable circumstances occur, such as official orders, sudden construction sites or disruptions caused by natural and local events. However, the landlord is happy to help resolve the problems (as far as possible). The landlord is not liable for the use of the play and sports equipment provided. The tenant's arrival and departure is his or her own responsibility and liability. The landlord is not liable for personal items in the event of theft or fire. The tenant is fully liable for intentional destruction or damage.

8. Final provisions

Photos and text on the website or in the flyer serve to provide a realistic description. 100 percent compliance with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g. furniture) provided they are of equal value. If one or more provisions of these terms and conditions are or become invalid, this will not affect the effectiveness of the remaining conditions. The ineffective regulation must be replaced by an effective one that comes as close as possible to the economic and legal will of the contracting parties. Croatian law applies. The place of jurisdiction and place of performance is the landlord’s place of residence.